These Terms and Conditions cover general table bookings, group bookings, semi private events, exclusive hire, food and drink service, and general use of our venues. Additional terms may apply to specific events, promotions, or private hire agreements, and these will be communicated where relevant.
Beachfront Leisure Ltd reserves the right to update or amend these Terms and Conditions at any time without prior notice. The latest version will always be available upon request or on our website where applicable.
If you have any questions regarding these Terms and Conditions, please contact us using the details provided at the end of this document.
DEFINITIONS
In these Terms and Conditions, the following words and phrases shall have the meanings set out below:
“Company” means Beachfront Leisure Ltd.
“Venue” means any bar, restaurant, terrace, event space, or premises operated by Beachfront Leisure Ltd.
“Customer” means the person making the booking, enquiry, or payment, and includes any guests attending the booking or event.
“Booking” means any table reservation, group booking, semi private booking, exclusive hire booking, or event reservation made with the Company.
“General Table Booking” means a standard restaurant or bar table reservation that does not involve private hire, minimum spend agreements, or exclusive use of an area.
“Semi Private Booking” means a booking where a specific area or section of the venue is reserved for a group but the venue remains open to other customers.
“Exclusive Use Booking” means a booking where part or all of the venue is reserved for private use and is not open to the general public during the booking period.
“Card Authentication” means the process of securely storing or pre authorising a payment card in order to guarantee a booking. No charge is made at the time of booking, however the Company reserves the right to charge the card in accordance with the cancellation and no show policy set out in these Terms and Conditions.
“Cancellation Fee” means a fee charged per guest where a booking is cancelled within the cancellation period or where a No Show occurs. For General Table Bookings this fee is currently £5 per guest unless otherwise stated at the time of booking.
“Cancellation Period” means the minimum notice period required to cancel or amend a booking without incurring a Cancellation Fee, as set out in these Terms and Conditions.
“Minimum Spend” means the minimum amount that must be spent on food and/or drink during a Semi Private Booking or Exclusive Use Booking, as agreed in writing in advance.
“Deposit” means a non refundable payment required to confirm certain bookings or events.
“Final Numbers” means the confirmed number of guests attending a Semi Private Booking or Exclusive Use Booking, which will be used for staffing, food preparation, and minimum spend arrangements.
“Event” means any organised gathering, party, function, or private hire booking taking place at the Venue.
“No Show” means a booking where the Customer fails to attend and does not cancel in accordance with the cancellation policy.
“Force Majeure” means any event outside the reasonable control of the Company including, but not limited to, extreme weather, power failure, flood, fire, government restrictions, strikes, or other unforeseen circumstances that prevent the booking from taking place.
These definitions apply throughout these Terms and Conditions unless the context requires otherwise.
TERMS & CONDITIONS
General information
Beachfront Leisure Ltd operates bar and restaurant venues that may include indoor and outdoor seating areas. Bookings and table allocations are managed to ensure efficient service, however specific tables or locations cannot be guaranteed unless agreed in writing as part of a Semi Private or Exclusive Use Booking.
The Company reserves the right to allocate tables based on operational requirements, group size, weather conditions, and service flow. Outdoor tables may be affected by weather and cannot always be guaranteed. In the event of poor weather, the Company will attempt to move bookings indoors where possible, but this cannot be guaranteed.
The Company will make reasonable efforts to accommodate seating and table location requests, including indoor, outdoor, window, or specific areas of the venue. However, table locations and specific tables cannot be guaranteed and are allocated based on operational requirements, group size, weather conditions, accessibility, and overall service flow.
All areas of the Venue are subject to capacity limits, licensing conditions, and health and safety requirements. The Company reserves the right to refuse entry or service where this is necessary for safety, legal, or operational reasons.
The Company reserves the right to refuse service to any person who is intoxicated, behaving in a disruptive, abusive, or unsafe manner, or who does not comply with reasonable requests from staff.
Customers are responsible for the behaviour of all guests within their booking. The Company reserves the right to end a booking or event early if behaviour is deemed unsafe, illegal, or disruptive to other guests or staff. In such circumstances, no refunds will be given.
Children under the age of 18 must be supervised by a responsible adult at all times and may be subject to licensing restrictions, including time restrictions depending on the Venue.
Dogs may be permitted in certain areas of the Venue at the Company’s discretion. Dogs must be kept under control and on a lead at all times. The Company reserves the right to ask that dogs be removed if they are disruptive, unsafe, or causing disturbance to other guests.
The Company does not accept responsibility for loss or damage to personal belongings brought into the Venue.
The Company may from time to time take photographs or video footage within the Venue for marketing and promotional purposes. By entering the Venue, customers agree that they may appear in such content. If any customer does not wish to be photographed or filmed, they should inform a member of staff.
Opening Hours & Service Times
Opening hours, kitchen service times, and bar service times vary throughout the year and may change due to seasonal trading, private events, or operational requirements.
The most up to date opening hours and service times are available here.
Customers are responsible for checking opening hours and service times before visiting or making a booking.
The Company reserves the right to change opening hours, service times, and availability without prior notice where reasonably necessary due to private events, staffing, weather, maintenance, licensing requirements, or other operational reasons.
Where a booking is affected by a change to opening hours or service times, the Company will make reasonable efforts to contact the Customer using the contact details provided at the time of booking.
General Table Bookings
Beachfront Leisure reserves the right to amend these Terms and Conditions without notice at any time. Your continued use of this site after changes are posted will constitute your acceptance of the changes to these Terms.
BOOKING CONFIRMATION
General Table Bookings can be made online, by email, by telephone, or in person. A booking is only confirmed once the Customer receives a booking confirmation from the Company.
The Company reserves the right to refuse or cancel a booking at its discretion where necessary for operational, safety, or legal reasons.
CARD AUTHENTICATION
All General Table Bookings require card authentication at the time of booking. Card authentication securely stores the Customer’s card details to guarantee the booking. No charge is made at the time of booking.
By providing card details, the Customer agrees that the Company may charge the card in accordance with the cancellation and no show policy set out in these Terms and Conditions.
CANCELLATION & NO SHOWS
General Table Bookings may be cancelled or amended up to 24 hours before the booking time without charge.
Cancellations made within the cancellation period, reductions in guest numbers within the cancellation period, or failure to attend a booking (No Show) will result in a £5 per guest cancellation fee being charged to the card provided at the time of booking.
The cancellation fee is calculated based on the number of guests on the booking at the time of cancellation or the original booking size in the case of a No Show.
LATE ARRIVALS
Tables will be held for 15 minutes after the booking time. If the Customer is running late, they should contact the Venue as soon as possible.
If the Customer fails to arrive within the grace period and has not contacted the Venue, the booking will be treated as a No Show and the table will be released.
TABLE DURATION
Tables are allocated for a non-extendable set duration depending on group size and service periods. The customer will be informed of table return times where applicable at the time of booking.
Customers who arrive late will have their table time reduced accordingly.
GROUP BOOKINGS
Bookings for larger groups may be subject to deposits, set menus, pre orders, or minimum spend requirements. The Company will inform the Customer of any such requirements at the time of booking.
OUTDOOR TABLES & WEATHER
Outdoor table bookings are subject to weather conditions. The Company will attempt to move bookings indoors or to covered areas in the event of poor weather, but this cannot be guaranteed.
Where indoor or covered space is not available, the booking may proceed outdoors or the Customer may choose to cancel in accordance with the cancellation policy. Cancellation fees may still apply where the booking is cancelled within the cancellation period.
A booking for an outdoor table does not provide an automatic right to an indoor or covered table in the event of bad weather.
Customers may not make multiple bookings, including indoor and outdoor bookings for the same party, in order to hold alternative tables in case of weather or change of plans. The Company reserves the right to cancel duplicate bookings and retain any applicable cancellation fees in accordance with the cancellation policy.
The Company will always make reasonable efforts to accommodate changes due to weather, but this cannot be guaranteed.
TABLE ALLOCATION
While the Company will make reasonable efforts to accommodate table location requests, including indoor, outdoor, window, terrace, or specific areas of the venue, table locations and specific tables cannot be guaranteed unless agreed in writing as part of a Semi Private Booking or Exclusive Use Booking.
Tables are allocated based on operational requirements, group size, service flow, weather conditions, accessibility requirements, and overall venue capacity.
The Company reserves the right to move bookings to a different table or area of the venue where reasonably necessary for operational reasons.
SPECIAL REQUESTS
The Company will make reasonable efforts to accommodate special requests, including table locations, accessibility requirements, and celebrations, but these cannot be guaranteed.
SEMI-PRIVATE & EXCLUSIVE USE BOOKINGS
EVENT AGREEMENT
All Semi-Private and Exclusive Use Bookings are subject to a written Event Specification issued by OHSO Social. The Event Specification will set out the specific details of the booking including the date, times, area or venue hired, minimum spend, deposit, payment schedule, guest numbers, menus, equipment, and any additional agreed services.
These Terms and Conditions must be read together with the Event Specification. In the event of any conflict between the Event Specification and these Terms and Conditions, the Event Specification shall take precedence.
A booking is not confirmed until the required deposit has been paid.
MINIMUM SPEND
All Semi-Private and Exclusive Use Bookings are subject to a minimum spend requirement. The minimum spend amount will be set out in the Event Specification and shall apply regardless of the number of guests attending.
The minimum spend can be met through food and drink purchased in connection with the event, including pre-ordered food, pre-ordered drinks, drinks packages, bar tabs, and on-the-day purchases during the event.
DEPOSIT & PAYMENT SCHEDULE
A £250 deposit is payable at the time of booking in order to confirm the booking with the remaining balance of the minimum spend paid no later than 6 weeks prior to the event date.
If the booking is made within 6 weeks of the event date, the full minimum spend must be paid at the time of booking.
OHSO Social reserves the right to cancel the booking if payments are not received by the stated deadlines.
RECONCILIATION AFTER THE EVENT
Following the event, the total spend will be calculated and reconciled against the minimum spend paid in advance.
If the total spend during the event is less than the agreed minimum spend, the shortfall will be retained by OHSO Social as part of the minimum spend commitment and no refund will be due in respect of that shortfall.
The total spend during the event plus any amount paid above the agreed minimum spend that is not spent during the event will be refunded to the customer within 10 days following reconciliation of the final bill.
CANCELLATIONS BY THE CUSTOMER
If the Customer cancels, the following cancellation terms shall apply:
- If cancellation takes place more than 6 weeks before the event, the deposit and any additional payments will be refunded.
- If cancellation takes place more than 14 days days before the event, a cancellation fee equal to 25% of the minimum spend shall apply.
- If cancellation takes place within 14 days of the event, a cancellation fee equal to 50% of the minimum spend shall apply.
CANCELLATION BY OHSO SOCIAL
OHSO Social reserves the right to cancel a booking at any time due to circumstances including, but not limited to, licensing issues, safety concerns, venue closure, force majeure, or other circumstances outside OHSO Social’s reasonable control.
Where OHSO Social cancels a booking, all monies paid by the Customer will be refunded.
OHSO Social’s liability in relation to any cancellation shall be limited to the total amount of monies paid by the Customer in respect of the booking, and OHSO Social shall not be liable for any indirect or consequential loss, including travel costs, accommodation, third-party suppliers, or loss of profit.
PRE-ORDERS
Food and drink pre-orders must be confirmed and submitted no later than 7 days before the event using OHSO Social’s pre-order system.
If the booking is made within 7 days of the event, there will be no option to submit pre-orders and food availability may be limited.
Once submitted, pre-orders cannot be amended.
DRINKS PACKAGES & BAR TABS
Where drinks packages or bar tabs are agreed for events or group bookings, the details will be set out in the Event Agreement or confirmed in writing.
Bar tabs may be limited to a maximum amount agreed in advance. Once the bar tab limit is reached, additional drinks must be paid for individually unless the Customer agrees to extend the bar tab.
OHSO Social reserves the right to stop service under any drinks package or bar tab where licensing laws or responsible drinking policies require this.
FINAL NUMBERS
Final guest numbers must be confirmed 5 days prior to the event.
Reductions in guest numbers at any time will not reduce the agreed minimum spend and may not reduce charges for pre-ordered items, set menus, or packages already committed to.
ACCESS, SET UP & EVENT TIMINGS
The booking time must include any time required for set-up, decorations, supplier access, sound checks, or similar preparations. No additional set-up time will be allowed outside of the agreed booking times unless agreed in writing in advance.
The event must start and finish at the agreed times. Additional charges may apply where events overrun or require additional staffing, security, or operational support.
ADMISSION & AGE RESTRICTIONS
OHSO Social reserves the right to refuse admission to any person, or to remove any person from the venue, regardless of whether the booking is a Semi-Private or Exclusive Use Booking.
For Semi-Private Bookings, the venue’s normal licensing and admission policies regarding under 18s apply.
For Exclusive Use Bookings, OHSO Social may permit under 18s outside of normal licensing policies where agreed in advance as part of the Event Agreement. OHSO Social reserves the right to impose conditions regarding supervision, alcohol service, and event timings.
VENUE EQUIPMENT & EQUIPMENT HIRE
Where OHSO Social provides equipment for use during an event, including but not limited to DJ equipment, sound systems, microphones, lighting, screens, or other technical equipment, such equipment remains the property of OHSO Social at all times.
The Customer is responsible for ensuring that any equipment provided by OHSO Social is used correctly and only by competent persons. OHSO Social reserves the right to refuse use of equipment where it believes the person operating the equipment is not competent to do so.
The Customer shall be responsible for any loss, damage, or misuse of equipment provided by OHSO Social caused by the Customer, their guests, DJs, performers, contractors, or suppliers.
OHSO Social reserves the right to charge the Customer for the cost of repair, replacement, or professional servicing required as a result of damage, misuse, or improper operation of equipment.
OHSO Social may require a damage deposit for the use of certain equipment.
CONTRACTORS & THIRD-PARTY SERVICES
Where OHSO Social engages DJs, musicians, performers, photographers, security, equipment suppliers, or any other third-party contractors on behalf of the Customer, the Customer agrees that the cost of such contractors and services may be non-refundable and may be retained by OHSO Social in all circumstances once the contractor has been confirmed or booked.
Contractor costs may be payable regardless of cancellation date and may be charged in addition to any applicable cancellation charges or minimum spend obligations.
DAMAGE, CLEANING & ADDITIONAL COSTS
The Customer is responsible for any damage to the venue, furniture, equipment, fixtures, fittings, or any equipment provided by OHSO Social caused by guests, contractors, or suppliers.
OHSO Social reserves the right to charge for repairs, replacement, additional cleaning, waste removal, or any additional staffing or security required as a result of the event.
BEHAVIOUR & RIGHT TO REFUSE SERVICE
OHSO Social reserves the right to refuse service, refuse entry, remove guests, or end an event early where guests are intoxicated, abusive, aggressive, acting unlawfully, acting unsafely, or otherwise behaving in a way that may cause harm, nuisance, damage, or disruption.
Where an event is ended early for these reasons, no refund will be due and the agreed minimum spend and any other sums due will remain payable.
ACCEPTED PAYMENT METHODS
The Company accepts payment by debit card, credit card, bank transfer, and other payment methods approved by the Company from time to time.
The Company reserves the right to refuse certain payment methods at its discretion.
SERVICE CHARGE
A discretionary service charge of 12.5% will be added to food and drink bills, group bookings, Semi-Private Bookings, Exclusive Use Bookings, and events.
The service charge is discretionary and may be removed or amended at the Customer’s request.
Service charge is distributed to staff in accordance with the Company’s service charge distribution policy.
Service charge is applied to the total bill including food and drink but may be excluded from certain charges such as cancellation fees, damage charges, equipment hire, or contractor costs unless otherwise stated.
FORCE MAJEURE
OHSO Social shall not be liable for any failure to perform its obligations under these Terms and Conditions where such failure is caused by events outside its reasonable control.
Such events include, but are not limited to, severe weather, flood, fire, power failure, utility failure, equipment failure, staff shortages, strikes, supplier failure, government restrictions, public health restrictions, licensing issues, acts of terrorism, civil unrest, or any other unforeseen circumstance beyond the Company’s control.
Where a Force Majeure event occurs, the Company reserves the right to cancel, postpone, relocate, amend, or reduce the booking, event, or services.
Where possible, OHSO Social will attempt to reschedule the event to an alternative date. If rescheduling is not possible, the Company will refund monies paid.
OHSO Social shall not be liable for any indirect or consequential losses, including but not limited to travel costs, accommodation costs, third party supplier costs, or loss of profit.
Payments
ACCEPTED PAYMENT METHODS
The Company accepts payment by debit card, credit card, bank transfer, and other payment methods approved by the Company from time to time.
The Company reserves the right to refuse certain payment methods at its discretion.
CARD AUTHORISATION
Where card details are provided for bookings, deposits, minimum spend guarantees, cancellation fees, damages, or outstanding balances, the Customer authorises the Company to charge the card provided for any sums due under these Terms and Conditions or any Event Agreement.
INVOICES
Where payment is made by invoice, payment terms will be stated on the invoice or in the Event Agreement.
The Company reserves the right to require payment in advance for future bookings where invoices have previously been paid late.
LATE PAYMENT
The Company reserves the right to charge interest on overdue invoices at a rate of 4% above the Bank of England base rate, calculated daily from the due date until payment is received.
The Company also reserves the right to recover any reasonable costs incurred in recovering overdue payments.
REFUNDS
Where refunds are due, they will be processed after reconciliation of the final bill and will normally be made using the same payment method used for the original payment.
SERVICE CHARGE
A discretionary service charge of 12.5% may be added to food and drink bills, group bookings, Semi-Private Bookings, Exclusive Use Bookings, and events.
The service charge is discretionary and may be removed or amended at the Customer’s request.
Service charge is distributed to staff in accordance with the Company’s service charge distribution policy.
The Company reserves the right to apply a service charge to large groups, events, minimum spend bookings, drinks packages, and pre-ordered food and drink.
Service charge is applied to the total bill including food and drink but may be excluded from certain charges such as deposits, cancellation fees, damage charges, equipment hire, or contractor costs unless otherwise stated.
PRICING & VAT
All prices are inclusive of VAT unless otherwise stated. VAT receipts and invoices are available upon request.
Prices, minimum spends, hire fees, deposits, menus, and packages are subject to change without notice. However, once a booking or Event Agreement has been confirmed, the prices and minimum spend stated in the Event Agreement will be honoured.
Quotes issued by the Company are valid for a limited period as stated in the quotation. The Company reserves the right to amend quotes after the validity period has expired.
Minimum spend requirements exclude service charge unless otherwise stated.
Responsible Drinking & Licensing
Beachfront Leisure Ltd operates in accordance with all licensing laws and regulations and promotes responsible drinking at all times.
The Company operates a Challenge 25 policy. Any customer who appears to be under the age of 25 may be required to provide valid photographic identification. Accepted forms of identification include a valid passport, driving licence, or PASS approved ID card. Only physical forms if identification are accepted. The Company reserves the right to refuse service of alcohol where valid identification is not provided.
The Company reserves the right to refuse the sale or service of alcohol to any person who appears to be intoxicated, under the influence of drugs, purchasing alcohol for someone who is intoxicated or underage, or where service would otherwise breach licensing laws.
Customers are not permitted to bring their own alcohol onto the premises unless agreed in advance in writing by the Company.
The use, possession, or distribution of illegal drugs on the premises is strictly prohibited. The Company reserves the right to refuse entry, remove customers, and contact the police where illegal activity is suspected.
The Company reserves the right to refuse admission, refuse service, or remove any person from the premises where necessary to comply with licensing laws, health and safety requirements, or to protect staff, customers, or property.
LIABILITY
Customers enter and use the venue at their own risk. To the fullest extent permitted by law, Beachfront Leisure Ltd shall not be liable for any loss, theft, or damage to personal property brought onto the premises by customers, guests, contractors, or suppliers.
The Company shall not be liable for any injury, loss, or damage suffered by any customer or guest except where such injury, loss, or damage is caused by the Company’s negligence.
Where the Customer engages third party suppliers including DJs, musicians, photographers, entertainers, florists, production companies, or other contractors, the Company shall not be responsible for the acts, omissions, equipment, performance, or conduct of those third parties.
The Company shall not be liable for any loss or damage to equipment, decorations, or other items brought into the venue by the Customer or their contractors.
The Company shall not be liable for any indirect or consequential loss including, but not limited to, loss of profit, loss of business, loss of opportunity, travel costs, accommodation costs, or third party costs.
Where the Company is found to be liable for any loss or damage, the Company’s total liability shall be limited to the total amount paid by the Customer to the Company in relation to the booking or event.
Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under English law.
Force Majeure
The Company shall not be liable for any failure to perform its obligations under these Terms and Conditions or any Event Agreement where such failure is caused by events outside its reasonable control.
Such events include, but are not limited to, severe weather, flood, fire, power failure, utility failure, equipment failure, staff shortages, strikes, supplier failure, government restrictions, public health restrictions, licensing issues, acts of terrorism, civil unrest, or any other unforeseen circumstance beyond the Company’s control.
Where a Force Majeure event occurs, the Company reserves the right to cancel, postpone, relocate, amend, or reduce the booking, event, or services.
Where possible, the Company will attempt to reschedule the booking or event to an alternative date. If rescheduling is not possible, the Company may refund monies paid at its discretion, less any costs already incurred by the Company in relation to the booking or event, including but not limited to contractor costs, staffing costs, food orders, and equipment hire.
The Company shall not be liable for any indirect or consequential losses arising from a Force Majeure event, including but not limited to travel costs, accommodation costs, third party supplier costs, or loss of profit.
Privacy & Data Protection
The Company will collect and store personal information provided by customers for the purposes of managing bookings, events, payments, and customer service.
Personal information may include names, contact details, booking details, and payment information.
The Company will only use personal data for legitimate business purposes including managing bookings, communicating with customers, processing payments, and complying with legal obligations.
The Company will not sell personal data to third parties.
The Company may use contact details to send booking confirmations, event information, and important updates relating to bookings.
Customers may receive marketing communications from the Company where they have opted in to receive such communications and may unsubscribe at any time.
All personal data will be handled in accordance with applicable data protection legislation.
The full Privacy Policy can be found here.
Changes to Terms & Conditions
Beachfront Leisure Ltd reserves the right to amend, update, or change these Terms and Conditions at any time where reasonably necessary for business, legal, or operational reasons.
The latest version of the Terms and Conditions will be available on the Company’s website or upon request.
Any bookings or Event Agreements will be subject to the Terms and Conditions in force at the time the booking is made, unless changes are required by law or regulatory authority.
Governing Law
These Terms and Conditions and any Event Agreements shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms and Conditions or any booking, event, or agreement with the Company shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Company Details
Beachfront Leisure Ltd
Unit 2 Sea View Way, Woodingdean Business Park, Brighton, BN2 6NX
Company Number: 08935264
VAT Registration Number: GB183376779
